Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Good Anatomy.

Order Processing

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed, you will receive a confirmation email with tracking information, when available.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates provided by the shipping carrier and may vary due to weather, holidays, carrier delays, or other circumstances outside of our control.

Local Pickup

Local pickup is available for eligible products.

Customers will receive notification when their order is ready for pickup. Please wait for confirmation before arriving to collect your order.

Orders not picked up within 30 days may be canceled without refund unless prior arrangements have been made.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Good Anatomy is not responsible for orders delayed, lost, or returned due to incorrect addresses provided by the customer. Additional shipping charges may apply if a package must be re-shipped.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of the package and product.

Once an order has been transferred to the shipping carrier, delivery issues are subject to the carrier's policies and procedures. We will gladly assist in filing a claim when applicable.

Prescription Products & Medical Services

Prescription products, compounded medications, consultations, and medical treatments are not available for online shipping through our store and may require a separate consultation and eligibility review.